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Setting up a service

Once you have subscribed to use V-Wrap and have received your unique user-ID and password, you can proceed immediately with setting up client portfolios. First the client's details are recorded, followed by the full details of their investment portfolio. Once all assets and original transactions have been input, the portfolio's transaction history can be recalculated with the click of a button. Once familiar with the platform, setting up each client should take a matter of minutes.

Præmium will continue to develop and integrate tools to maximise the efficiency and accuracy of data entry. Some of the tools currently available include an Excel spreadsheet upload template and automated broker contract note uploads.

V-Wrap is also capable of interfacing with accounting software applications, wrap platforms, financial planning software and back office systems. Prioritisation of these interfaces is dependent upon user demand.

Training and Support

To ensure that Præmium clients get the most value from their decision to subscribe, adviser and administration training is mandatory. Training is usually provided online; however, training onsite or at Præmium's offices can also be arranged if required. There may be a small surcharge for onsite training depending on travel costs and location.

In our experience a half day training session with a client services representative is sufficient for most administrators to begin using V-Wrap to an efficient level immediately.

Our experienced client services team provide operational and data support for users and administrators. Support can be accessed on any Business Day between 8am and 6pm via telephone, e-mail or through a ‘Feedback' function on the platform.

Security

Security of data is of paramount importance. Præmium employ the latest data security techniques to protect your business and your client's data.

Fees

Charges are made on the basis of an annual fee per portfolio rather than a percentage charge on assets, calculated on a sliding scale depending on the number of accounts registered; entry level commitment is £4000 for up to 20 accounts. Fees are calculated and charged on a monthly basis so you pay for what you use when you use it. As the adviser is in control of their own pricing they have flexibility on how to charge clients for the service.

Training for administration staff is an essential component of the establishment of your service and a fee is charged for this service.

Want to find out more?

Contact Præmium today to find out more about V-Wrap.

Email: enquiries@praemium.com

Telephone: +44 (0) 207 562 2450

If you have any questions please click here.